About us
We build what municipalities really need
Digital tools for the work of Lebanese municipalities and their unions: simple to use, strict in keeping records, and honest about what they promise.
Our mission
That every Lebanese municipality, small or large, has tools that make its daily work more accurate and clearer, and bring its services closer to citizens. We start with what daily work really needs, build it well, then move on to what comes next.
Why we started with tickets
A traffic ticket is a legal document that can end up in court, yet it is still written by hand in paper booklets. We wanted the first step to be where the benefit shows at once: a correct, readable ticket, a record that does not get lost, and citizens who know what they owe.
What we hold to
Arabic first
The system is designed in Arabic from the ground up: right to left, Western digits and the terms of Lebanese municipal work, down to the printed ticket.
Privacy
Each municipality's data is separated from the others in the database itself, and our team never sees tickets, violator data or routes. We ask for no address or ID number, the violator's name and phone are optional, and tracking happens during the shift only.
Records that cannot be altered
An issued ticket is signed by the phone that issued it and is never edited or deleted. A cancellation needs a written reason and keeps the number, every action is kept in a log that cannot be erased, and a backup is made every day with an independent provider.
Works offline
The ticket officer issues and prints tickets and reviews today's tickets without internet, because the phone numbers each ticket itself. The data is stored encrypted on the phone and uploaded automatically when the connection returns.
How we work
The field comes first
We design from the work of the ticket officer in the street and the municipal clerk at the counter: in the sun, at night, sometimes with one hand.
Simplicity
Fewer screens, fewer fields, large buttons. What is not used has no place.
One step at a time
We build one module and get it right before moving to the next. We started with the municipal police and electronic tickets; the other modules follow on the same foundations.
Honest about what we promise
We say what is ready and what is still being built. No inflated figures, and no promises we cannot keep.
Where we are today
Available nowThe Municipal Police & E-Tickets module: the ticket officer app, the Dashboard and the citizen portal.
Coming soonWaste fee collection, finance and accounting, building permits, and citizen requests and complaints.
Why municipalities and their unions
From a small village to a city, from a single municipality to a union: the same system.
Municipalities
From a village with a single ticket officer to a city with dozens, and no servers needed at the municipality: a browser on the office computer is enough. Each municipality manages its own ticket officers, staff and phones.
Unions of municipalities
Member municipalities work on one platform, with the same rules and the same official list of violations, while each municipality's data remains its own. You can start with one or two municipalities and grow, with no change to the software.
For NGOs and donors
If you are an NGO, contact us
You can fund the system for municipalities you choose, especially small municipalities with limited resources.
Tangible support for local governance
Complete records that cannot be altered, clear follow-up of payments and better service for residents: results that show in the municipality's daily work.
Targeted funding
We agree with you on the municipalities that benefit, the duration of the funding and what it covers.
Privacy respected
Funding gives no one access to tickets or personal data. The records belong to the municipality alone.
Tell us about the areas and municipalities you work with, and we will get back to you to agree on the next steps.
Contact us as an NGOLet's talk
Tell us about your municipality or organisation, and we will get back to you.
A question about a ticket?We cannot see tickets. Check your ticket on the citizen portal, or call the municipality that issued it.Check a ticket (opens another site)