Three parts working together
1In the street
The ticket officer app
On approved Android phones locked to the app, with a portable Bluetooth thermal printer.
- Plate read by the camera or typed in
- Violation chosen from favourites or by searching the full official list
- Issue and print, then record how the ticket was delivered
- Login with a personal 8-digit code for each ticket officer
2At the municipality
The Dashboard
For the account Admin and staff, in a browser on the office computer.
- Every ticket as soon as it arrives, with search, filters and a printed A4 report
- Payments recorded with the receipt number; a mistaken ticket cancelled with a written reason
- Payment periods and automatic referral to court followed up
- Ticket officers' routes on a map
3For citizens
The citizen portal
A public page at citizens.baladiya360.com, no account needed.
- Scan the QR code printed on the ticket, or enter the ticket number and plate digits
- The amount due today and the last day to pay
- Where to pay and the municipality's phone number
- No names, no phone numbers, no photos